Yes, A++++ customer service. This product is one of the very best toys a have ever gotten, very soft. For the price this toy is a bargain. This toy is a good size and good weight it cleans-up easy and can be stored away easily. If looking to get a high-quality product at a good price here it is… No sign on the package, very good. It feels absolutely amazing and don’t even have to worry about the consequences. Great product no complaints yet.